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TAKING CARE OF YOUR WATCH.

The small amount of oil needed to lubricate the bearings of the movement gets used up. This can lead to reduced accuracy or even stop a movement.
Also the crown can get damaged by hits and the little rubber seals that guarantee the tightness of the watch dry up over time, letting dust and humidity enter the movement.

As a general rule, service intervals are between 3 and 7 years, depending on the use.

We recommend

- Keep you watch clean. Dust and dirt tend to collect in gaps in the back of the case or band.

- Clean the watch occasionally. Use a soft dry cloth to wipe off dirt, perspiration and water from the case and crystal.

- Do not use the watch in places where it is exposed to high temperature. (above 60°C, or 140°F, below 0°C, or 32°F) or extreme temperature changes.

- Never open the watch yourself.

- Whether thermal or other Shocks avoid them.

- Avoid prolonged exposure to sunlight to prevent the color from fading.

- Avoid direct contact with solvents, detergents, perfumes, cosmetic products etc., since they may damage the bracelet, the case or the gaskets.

- To ensure water-resistance, gaskets must be replaced every 24 months a part of maintenance.

- Do not place the watch to a magnet. Timekeeping will become inaccurate.

- Leather straps look better if they are kept dry. Salt water is particularly harmful. Do not forget that leather is permeable! Therefore avoid contact with greasy substances and cosmetic products. If you have a problem with your leather strap, please contact your nearest ZENO retailer.

- Store your watch in a dry place when you are not using it.

- Be sure to use the watch with the crown pressed in (normal position).

- If your watch has a screw-type crown, be sure to tighten the crown completely.

- Do not operate the crown with wet fingers or when the watch is wet. Water may enter the watch and compromise water resistance.

Water Resistance

The water-resistance is guaranteed by several seals but cannot be considered as permanent protection.
They are subject to a natural aging process and need to be replaced after a certain time of use. However, under certain circumstances, the integrity of the moisture resistance may become compromised within a shorter period of time.

Furthermore, impacts to the crown can influence the water-resistance as well.
A perfect long-term protection is given by annual water-resistance tests.

Classifications

The "Water Resistant" mark has come to replace the "Water Proof" and is now described
by the ISO-Standard 2281: Declaration on dial or back

NO DECLARATION
This model is NOT water resistant.
Any water contact should be avoided.

WATER RESIST
This model is resistant to minor and Accidental Splashes.
Greater water contact should be avoided

WATER RESISTANT 30M - (3 ATM / 100 Feet) *
Protected in everyday life, bathing, accidental splashes, short swimming or car washing -
it is resistant against perspiration, water vapor, rain drops.
Tested for water resistance up to 3 ATM, and must be able to survive 30 minutes under
water at a depth of 1 meter (3 feet) followed by 90 seconds under a pressure corresponding to 30 meters

WATER RESISTANT 50M - (5 ATM / 160 Feet) *
Protected in everyday life, bathing, accidental splashes, short swimming, car washing, parachuting,
hang gliding and skiing - it is resistant against perspiration, water vapor, rain drops.
Tested for water resistance up to 5 ATM corresponding to 50 meters

WATER RESISTANT 100M - (10 ATM / 300 Feet) *
Protected in everyday life, swimming, snorkeling, mountain climbing, parachuting, hang gliding,
skiing and all kinds of sports challenges
Tested for water resistance up to 10 ATM corresponding to 100 m

WATER RESISTANT 200M - (20 ATM / 660 Feet) *
Protected in everyday life, free diving without scuba gear, and all kinds of water sports.
Tested for water resistance up to 20 ATM corresponding to 200 m

WATER RESISTANT 300M - (30 ATM / 1000 Feet) *
Protected for scuba diving to a depth of 30 meters, for 2 hours.
Tested for water resistance up to 30 ATM corresponding to 300 m

WATER RESISTANT 500M - (50 ATM / 1650 Feet) *
Protected for scuba diving to a depth of 50 meters, for 2 hours.
Tested for water resistance up to 50 ATM corresponding to 500 m

* The metres value does not relate to a diving depth but to the air pressure
used in the course of the water resistance test. (DIN 8310, ISO 2281, NIHS 91-10)

Testings

We recommend to have your watch tested annually by one of our authorized Service Center’s,
especially before summer holidays.

- To ensure water-resistance, gaskets must be replaced every 24 months a part of maintenance.
- If moisture has entered the watch, or it the inside to the crystal is fogged up and does not become
clear within a day, or sea water enters the watch, immediately the watch to a Service Center for repair.
- Avoid contact with water and dampness to prevent discoloration and deformation.
- Leaving the watch in such a state will allow corrosion to form inside.
- Accumulated dust and dirt may cause corrosion and soil your clothing.
- When you want bathing in the sea, always rinse your watch with warm water afterwards.

Condensation can appear in any watch and is caused by a sudden change in temperature i.e.
When a watch is removed from a cold room and placed into a warm room, or vice versa. The appearance of condensation does not mean the watch will not operate but it should be checked by us.


Diving Watch:
- The unidirectional turning bezel on your ZENO Diving-Watch, with its precision ratchet, is for
the measurement of dive time. The shape of the bezel is designed for easy hand rotation, even with
diving gloves. For safety, the bezel can only turn counterclockwise. If it is accidentally moved it will
indicate a longer elapsed dive time. At the start of a dive, turn the bezel so that the zero mark is
in front of the minute-hand. The minute hand will always show the number of minutes that have
elapsed since the dive started.

The solid construction and the protection system of the diving watch guarantee maximum reliability. To ensure water-resistance, we recommend that the watch is checked once a year by you ZENO retailer. Clean the watch regularly with lukewarm soapy water. This cleaning is especially recommended after contact with sea water.

Repair-Service

We recommend that a general overhaul be performed every three years and that all
water resistant watches be tested once a year for case tightness.

As a general rule, service intervals are between 3 and 7 years, depending on the use.

Your dealer is usually the best place to contact for help, and it should certainly be the first.
(You will find the address of your dealer in the guarantee certificate.

In case your dealer is not in your county, please contact a representative in your area,
or send the watch to a offical Service-Centre.

Please be sure to remember the following

1) To be considered for warranty repairs, be sure to include a copy of your Original Proof
of Purchase or a Validated Warranty Card. (stamped and dated with the ZENO
Authorized Dealer's stamp at the date of sales)

2) Fully describe the problem or symptoms you are having with the watch.

3) The return address must be printed clearly on the outside of all packages,
use an insured carrier, will NOT be responsible for packages not received.

4) It is not required that you send the accessories or instruction manuals with your product,
unless the problem you are experiencing is related to the accessory.

Watch for repair

Please send your watch, carefully packed, together with Euro 20.- ($ 20.-) in cash (to cover return postage and handling charges), the guarantee certificate, completed with your correct name and return address.

For costume reasons please declare the goods to be R E P A I R E D !!!
Most carriers offer insurance against loss or damage in transport, and when shipping
a timepiece, we recommend insuring it for its full replacement value.

Owner will be charged for postage, insurance and such coasts as may be incurred outside the normal
repair costs under the guarantee. For those customers requiring their watches to be repaired
in countries other than those where the purchase was originally made, repair services
are available though it is to be acknowledged that it might take somewhat longer than normal.

The ZENO repair service is, of course, also available after the guarantee period has expired for repair
and maintenance work against an appropriate charge. [Payment in advance after our repair
estimate, or Visa, Diners, AMEX, Mastercard].

Before you send us the watch, please note, that sometimes it is cheaper to contact first a
qualified watchmaker in your area, and ask him for a free estimate! Because we have
to demand you for the transport charges to you country.

Please note that ZENO only ensures full warranty when the ZWB watch is bought directly from
one of the authorized dealers. The warranty certificate must be properly stamped,
signed with the dealers name and show the exact date of purchase.

Repairs without original and signed international ZENO guarantee certificate
or after the guarantee period will be charged.


Note that you can also have an Authorized Retailer process the repair for you.
Only authorized ZENO-WATCH BASEL retailer or authorized Service Centers are qualified
to ensure proper after-sales service and are authorized to provide the warranty services in accordance to
Swiss quality standards. Warranty work and maintenance must be done by an official service center
upon presentation of the guarantee card. Work performed by anyone other than an official
ZENO-WATCH BASEL service center renders the warranty void.

The delivery time of any given repair varies according to the complexity of the work performed.
Complete refinishing of gold, steel or steel/gold watches are very labor intensive and require
extra lead-time. Occasionally, delays occur due to a lack of key parts.
We are always striving to reduce our overall turnaround time.

Conditions of Guarantee

We certify, that our watches has been manufactured in accordance with the latest technical achievement, the assistance of the most modern equipment and based on first class material. Our watches were also subjected, prior to its sale, to a variety of severe controls which enable us to assume full responsibility as to any possible defect due to faulty material. This warranty is valid for one year, from the date of purchase. The warranty does not cover normal wear, nor the consequences of incompetent handling or damage by the purchaser or other persons, nor defects due to external circumstances. The water resistance is only guaranteed if the watch is declared to be waterproof.

The water resistance is guaranteed only if the watch has not been subjected to severe shocks, the crystal and crown are not damaged, and the instructions for changing the battery have been carefully followed.
This guarantee does not cover the battery, or any damage caused by a defective battery.

The international guarantee will be accepted by approved ZENO sales outlets on condition that it has been correctly completed in every detail, that is: The name and address have been entered and a stamp and signature have been added by a sales office approved by ZENO it bears the serial number of the watch, the date of purchase.

The guarantee does not affect the purchaser's statutory rights in the country of purchase. ZWB reserves the right to replace a damaged watch with another identical one or with an equivalent model.
Garantie1

The following items and damage are not covered by the guarantee:

· leather strap, glass, battery
· damage due to misuse or usage not in accordance with the instructions
· wear and normal aging of the watch
· The water resistance is only guaranteed if the watch is declare by "waterproof" and the watch has
not been subjected to severe shocks, the crystal and crown are not damaged, and the instructions
for changing the battery have been carefully followed.

Defects due to any work done to the watch by unauthorized third parties
are not approved by guarantee.

Further information

see instruction and guarantee card, or by the Federation of the Swiss Watch Industry > water resistence, or at FAQ

link tip: > watch calendar for Switzerland
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